Take the manual desk work out of your brokerage
We build and deploy automations on top of your existing TMS, CRM, and inbox. No rip-and-replace. Most clients see the first workflow live in under three weeks.
Email Triage & Auto-Response
Classify inbound carrier and shipper email, extract load numbers, rates, and references, and auto-draft replies into your TMS workflow. Eliminate 60–80% of repetitive desk replies.
Outlook / Gmail / shared inbox compatible. Trained on your historical thread data with human-in-the-loop review for the first 30 days.
Automated POD Confirmation
OCR + LLM pipeline ingests driver-submitted POD images, validates signature, BOL match, and accessorials, then files the load and triggers invoicing, without a coordinator touching it.
Drop-in for McLeod, Aljex, Turvo, MercuryGate, Tai, and Revenova. Confidence-scored exceptions routed to humans.
Post-Call Notes Automation
Sales and carrier-rep calls are transcribed, summarized, and pushed into your CRM with structured fields (commit, lane, rate, next step). Reps stop logging. They sell.
Works with RingCentral, Dialpad, Aircall, and standard SIP. CRM connectors for HubSpot, Salesforce, and Pipedrive.
Tender Intake (PDF & email)
PDF and email tenders read, validated, and normalized into structured loads and dropped into your TMS. Acknowledge tenders in seconds instead of minutes.
We read the formats your shippers actually send, PDF attachments and email bodies, and onboard new tender layouts in days, not quarters.
Carrier Check-Call Automation
Outbound SMS / voice agents capture driver location, ETA, and exceptions on a schedule, pushing tracking events into your TMS and customer portals without a tracking team dialing all day.
MacroPoint / Project44 / FourKites supplement, not replacement. Bilingual EN/ES out of the box.
Invoice & AR Automation
Match rate cons, PODs, and accessorial docs to invoices, push to factoring or QuickBooks, and chase aging buckets with templated outreach. Days-to-invoice down to <24h.
Integrates with TriumphPay, OTR Capital, RTS, and standard ACH rails.